LCI<\/a> et le sera tr\u00e8s prochainement \u00e0 Doctissimo.<\/p>\n\n\n\nUn chatbot pour\nr\u00e9pondre \u00e0 toutes les questions des lecteurs<\/h2>\n\n\n\n
TF1 a eu cette\nid\u00e9e de mettre en place un chatbot pour r\u00e9pondre aux questions des lecteurs sur\nle d\u00e9veloppement de l\u2019\u00e9pid\u00e9mie, les mesures prises par le gouvernement comme le\nconfinement\u2026<\/p>\n\n\n\n
Il a rapidement\n\u00e9t\u00e9 d\u00e9velopp\u00e9. C\u2019est la plateforme Clustaar qui a \u00e9t\u00e9 charg\u00e9 de la mise en\n\u0153uvre du projet initi\u00e9 le 11 mars. Il a \u00e9t\u00e9 int\u00e9gr\u00e9 et lanc\u00e9 sur la page\nd\u2019accueil du site LCI le 17 mars dernier. Le d\u00e9veloppement de l\u2019agent\nconversationnel s\u2019est donc fait en quelques jours seulement. <\/p>\n\n\n\n
Comment interagir\navec le bot ?<\/h2>\n\n\n\n
Le fonctionnement\ndu chatbot est assez simple. Les lecteurs ont deux possibilit\u00e9s : ils\npeuvent soit soumettre leurs questions directement \u00e0 celui-ci, soit ils peuvent\nchercher dans un menu de plusieurs th\u00e9matiques la question dont ils cherchent\nla r\u00e9ponse.<\/p>\n\n\n\n
Le bot propose\ndes r\u00e9ponses pr\u00e9cises pour les questions pos\u00e9es par les lecteurs. Les r\u00e9ponses\nfournies aux questions d\u2019ordre m\u00e9dicale ont \u00e9t\u00e9 approuv\u00e9es par le consultant\nchroniqueur pour TF1 et LCI, le docteur G\u00e9rald Kierzek. <\/p>\n\n\n\n
Comment fonctionne le chatbot ?<\/h2>\n\n\n\n
Clustaar a fait\nen sorte que les donn\u00e9es soit bien structur\u00e9es et de guider le lecteur au cours\nde son utilisation gr\u00e2ce \u00e0 un arbre de d\u00e9cision qui inclut un sc\u00e9nario\nd’accueil et un de sortie. <\/p>\n\n\n\n
L\u2019agent\nconversationnel renvoie vers des articles plus d\u00e9taill\u00e9s et par la suite vers\nun menu g\u00e9n\u00e9ral afin d\u2019\u00eatre s\u00fbr que les informations ont \u00e9t\u00e9 pass\u00e9es. C\u2019est en\ntout cas ce qu\u2019a expliqu\u00e9 Julia Turqueti, le gestionnaire de projet Bot\nPlatform chez Clustaar. <\/p>\n\n\n\n
Un moteur de\ntraitement automatique du langage est int\u00e9gr\u00e9 \u00e0 la plateforme de Clustaar ce\nqui a permis de construire l\u2019intelligence du chatbot de TF1. <\/p>\n\n\n\n
L\u2019agent\nconversationnel est ex\u00e9cut\u00e9 en ligne \u00e0 travers la plateforme de l\u2019agence\nClustaar. Celle-ci utilise une architecture Kubernetes h\u00e9berg\u00e9e sur le cloud de\nGoogle. Un tel socle est conseill\u00e9 aux applications avec beaucoup de trafic. <\/p>\n","protected":false},"excerpt":{"rendered":"
Le 17 mars, TF1 a lanc\u00e9 un chatbot d\u2019information sur le Coronavirus ! Cet agent conversationnel a pour t\u00e2che de r\u00e9pondre aux questions sur le virus. Il est d\u00e9j\u00e0 int\u00e9gr\u00e9 au site de LCI et le sera tr\u00e8s prochainement \u00e0 Doctissimo. Un chatbot pour r\u00e9pondre \u00e0 toutes les questions des lecteurs TF1 a eu cette id\u00e9e de mettre en place …<\/p>\n","protected":false},"author":1,"featured_media":3362,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":[],"categories":[2],"tags":[],"yoast_head":"\n
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